Where are you located?
Our office is located at Beaulieu in St. George, with a sub office at Grand Bras in St. Andrew. Our tour however are done island and so have different meeting points.
How can I contact you?
The quickest way to reach us is via mobile (Call / WhatsApp) +1 473 535 7767. We can also be reached via email at firstname.lastname@example.org or email@example.com
How do I make a reservation?
Reservations can be made by either calling our office direct, sending us an email with the specifics of your booking or via our website, Facebook or Instagram accounts.
How far in advance should I make a reservation?
Usually three days in advance of the tour or before is acceptable as it ensures that we are adequately prepared to give our guests the best experience. While we do accept 24 or 48 hours bookings it is not always the best for us or our guests.
What is your timeline for cancellations?
Please see our Cancellation Policy. Please not however that this Policy is not written in stone and we are flexible depending on your circumstances.
Do you offer pick for all your tours?
Pick up is included in all our tours with the exception of River Tubing which has an option for pick up at an additional cost.
What should I wear to go on your tours?
Generally we recommend comfortable clothing and footwear, please see individual tour descriptions for wear on each tour. Since we are located in a beautiful tropical region we do recommend sunscreen, hats and repellent.
Is lunch offered with all your tours?
Lunch is NOT offered with all our tours; the tours that include lunch have a notation in the description. Lunch is an option for other tours but at an additional cost.
Should we come with refreshments or do you provide?
Refreshments are included in every tour, but if you wish to bring extra snacks or drinks you are free to do so. Onboard refreshments include water, sodas, rum punch, fruit punch or juice, cookies. Seasonal fruits are included when available.
Can we have our own lunch instead of the lunch that is included on specified tours?
This is not permitted as we have firm arrangements with local supplier to provide lunch for the specified tours.
Are vegetarian or vegan lunch options available on your tours?
Yes, both vegetarian and vegan lunch options are available. Please give us this information at the time of your booking.
Is there an age limit for River Tubing?
Children from age 1 to 4 are permitted on this tour at no charge, but they must share a tube with a parent or guardian (sitting on their lap).