Tour reservation may be cancelled at any time. Please note our cancellation policy below;
- There will be no fee charged for cancellations made at least three (3) calendar days/seventy two (72) hours prior to the scheduled tour departure time.
- Cancellations made at least two (2) calendar days/forty-eight (48) hours prior to the scheduled tour departure time, will attract a fifty percent (50%) penalty.
- Cancellations made one (1) day/ twenty-four (24) hours or less in advance of the scheduled tour departure time will attract one hundred percent (100%) penalty.
- All cancellations must be submitted in writing to Funtastic Island Adventures Ltd either via our website or email to be received by Funtastic Island Adventures Ltd within the timeframes as outlined above, to be eligible for a refund.
- Refunds will be processed within three (3) business days/seventy two (72) hours of cancellation.
In cases where tours have to be cancelled by Funtastic Island Adventures Ltd, guests will be given the options to be fully refunded or rescheduled.